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Customer Stories

Case Studies

Neutralizing a Smear Campaign: Turning a 2.4 Star Crisis into a 4.8 Star Triumph

How a Miami MedSpa fought back against a coordinated attack from a disgruntled ex-employee and restored their reputation.

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Restoring a Suspended Google Profile and Protecting $1.2M in Revenue

How a Chicago Plastic Surgeon recovered their Google Business Profile after a malicious competitor flag, restoring their primary lead source.

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Safely Scaling Social Proof: 100% HIPAA-Compliant Review Growth

How a Beverly Hills Plastic Surgeon overcame privacy concerns to generate 58+ reviews without violating HIPAA regulations.

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Reclaiming the Top Spot: Dominating Local Search in 45 Days

How an Austin Dermatologist overcame competitor outranking and regained market dominance through strategic reputation management.

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From Invisible to Irresistible: 0 to 42 Reviews in 60 Days

How a Seattle MedSpa went from zero online presence to a trusted local authority using a managed reputation strategy.

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How a Toronto Cosmetic Surgeon Went From 2.8 to 4.9 Stars in 30 Days

Sierra Reputation helped a Toronto plastic surgeon recover from a coordinated fake review attack and prevent $180k in lost revenue.

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